Social Media for the Small Business
I recently attended a workshop at the Delaware Small Business Development Center. I spoke with several frustrated small business owners who desperately want to learn how to drive traffic to their websites. Entrepreneurs are beginning to find out that having a website for their business is not a guarantee for success. They must learn how to drive traffic to their site. Once there, the design must persuasive for the user to take some sort of action. I was asked, “What is Social Media”.
Wikipedia’s Definition:
Social media is information content created by people using highly accessible and scalable publishing technologies that is intended to facilitate communications, influence and interaction with peers and with public audiences, typically via the Internet and mobile communications networks. The term most often refers to activities that integrate technology, telecommunications and social interaction, and the construction of words, pictures, videos and audio. This interaction, and the manner in which information is presented, depends on the varied perspectives and “building” of shared meaning among communities, as people share their stories and experiences. Businesses also refer to social media as user-generated content (UGC) or consumer-generated media (CGM).
As a business owner, this does a whole lot of nothing. For a company to be successful, you must utilize Social Media as an online distribution channel to create, share and discover related “content” with your potential or existing customers and create a Social Network. Your business must identify these channels for your product or service. Once you have discovered the channels, you must learn how to navigate your product or service through them. Understand who are the “influencers” that are driving the conversation and speak their tone and language.
Social Media integrates internet technology, telecommunications and social interaction through words, pictures, videos and audio. Examples of technology that enable social interaction are: blogs, vlogs, photo-sharing, podcasts, webcasts, online video, wall-postings, music-sharing, and wikis to name a few.

Social Media Websites:
How Can a Small Business Use Social Media

Decide early on to treat your networks as a sales channel. Use it you deliver your message about your products or services to the right people and to reach the target audience. Your efforts must not be in vain. When you send out your messages, every message must get a desired reaction, such as joining a list, buying a product or simply visiting your website. You must offer the end-user something in your message that will drive them into your sales funnel: free offers, free content, etc.
Determine what your business goals are when you begin to tap into your social channels. You can control your brand’s marketing message by aligning social media capabilities with your overall business objectives. Remember, that the conversation must be about the them, and you can establish yourself as a trusted voice in the marketplace. This will create a positive relationship between your users and your product and service offerings, which then leads to conversion.
Need information on how to increase your web traffic? Contact us at Elevatid.